Support & Training Resources
Your hub for Carlson training, downloads, and live support — backed by the Carlson Survey Solutions team.
Work with our team first.
Need help choosing hardware, configuring a BRx7 or Viking rover, or sorting out SurvPC licensing?
Start with Carlson Survey Solutions. We’ll either solve it directly or coordinate with Carlson Support on your behalf.
For Product Information & Sales
Talk directly with the Carlson Survey Solutions team about hardware, software, and complete system packages.
Carlson Survey Solutions
Phone:
1-888-299-6996
Email:
info@carlson-us.com
BRx7 and Viking base/rover setups, SurvPC software, trade-ins, and financing options.
Carlson Technical Support
All Carlson hardware and software includes lifetime technical assistance from a highly trained, U.S.-based support team.
Carlson Software Support
Support Hours: Monday–Friday, 8:00 AM–6:00 PM (Eastern)
(5:00 AM–3:00 PM Pacific)
Phone:
606-564-5028
Email:
support@carlsonsw.com
For installation, licensing, and technical troubleshooting on Carlson software and GNSS equipment.
Online Training & Self-Serve Resources
Prefer to learn on your own schedule? Use these official Carlson resources for training, downloads, and community support.
Training VideosShort tutorials covering SurvPC, SurvCE, CAD workflows, and GNSS best practices. |
Product Catalog (PDF)Full catalog of GNSS, robotics, software, and surveying solutions. |
Knowledge BaseSearchable articles for troubleshooting, configuration tips, and workflow guides. |
Training & Support LinksWebinars, classes, downloads, and other Carlson training tools. |
Discussion ForumsConnect with other Carlson users to share tips, ask questions, and find solutions. |
Software DownloadsAccess the latest updates, patches, and trial versions of Carlson software. |